I gave my IELTS almost a year and a half ago so dont know if things have changed since then. But here’s my experience:
I had applied for the Phoenix center but they took the test in my hometown of Salt Lake City which was pleasantly surprising; saved me on Airbnb and car rental.
My first impression was that they are STRICT about their protocol. And I mean Defcon level 1 strict! They don’t even allow water bottles with labels on them, or waterbottles that are not completely transparent
You need your passport for the examination (without that you don’t exist), you have to be on time, you can’t carry anything inside except your passport, phones and other things should be checked in, and forget about the VitaminWater you just bought at the vending machine!
The first section is usually the listening section. You have to listen to an audio clip about a conversation between two people and answer the relevant questions. They make it very clear, you are not allowed to even visit the restroom until the listening section is over! To visit the restroom during other sections you have to ask permission and they give you a tag or something like that…felt like I was back at school again
Then comes the reading and writing section. In reading section you read an essay of some sort and answer the relevant questions. The questions are not 3rd grade level and you have to actually revisit the essay and make sure the answer you wrote is the correct one (the context of the question and the relevant lines in the essay are important). It’s important to keep an eye on the watch (sorry, you’re not allowed your own watch; the one on the wall) since I almost ran out of time.
That being said, for any English users like us, listening and reading section should not be too tough.
Then comes the writing part. This is tough since we’re not used to writing on paper anymore, especially software ppl. You have to write a letter and a passage about something random. Shouldn’t be too tough, although you have to use the given space properly and use pencil (that they give you).
After these sections are done, comes the speaking section. They will assign you time slots when you have to come in and talk to a real person (the test-taker) about some random topic that they give you on the spot. For me it was my favorite sportsperson (easy: Sachin!). I was lucky; some people get topics that are vague and not easy to blabber on for 5 minutes and you have to think what you are going to talk about. But really what they are looking for is whether you can speak English and get your ideas across in a comprehensible manner, not whether the content is right or wrong. I decided to wait for my turn without leaving the center (the hotel banquet room they had booked), and luckily, they invited me sooner since a few people were awol at the time. So keep this in mind, you might get your speaking turn earlier than anticipated.
I got my result 13 days later in the mail (you can also access it online after a certain number of days.)