GC KEY login issue


#1

I created my profile a week ago and when ever i try to login to access my profile it is not accepting my password.
I have to do forgot password, create new one and then it does let me in.

I am not sure what is wrong.

Did any one have this issue before??


#2

#3

I have my username, but my password is not accepted after i logout of my account.
When i try logging in next time i have to go through forgot password, create new one and login.


#4

I know you were missing the password the linked question I shared had a link to where CIC explains what to do when you are missing your username or password.

If you lost your GCKey password, you can create a new password. Go to the sign-in page for GCKey and you’ll be able to create a new password after you answer the password recovery questions you previously set up while registering for a GCKey.


#5

Okay thanks @anon25417004 will look into it.