HI, I had sent my passport to CPC Ottawa on Oct 27, which reached them on 28. Its been more than 5 weeks with no updates. I want to retrieve my passport urgently, created many webform entries and called multiple agents with no useful information. Finally got this email id -
(mailto:IRCC.CPCOPassportUrgent-UrgentPasseportCTDO.IRCC@cic.gc.ca)
for urgent retrieval, was wondering if anyone can confirm this is the right email id?