Thank you all for your insight into this topic. Here’s what ultimately happened. I decided not to proceed with V4 because honestly I didn’t like the owners mannerisms and the way he was talking over me on the phone. I took the next advice and went to a Walgreens in Addison on Belt Line Rd and the photo they took was completely useless, the lighting was bad they cut the photo in a weird way and they didn’t provide me with any soft copy. Dejected I decided to give it a shot with Costco, they really saved the day for me. I went to the one near Plano Pkwy and they knew exactly what I wanted. They did a 35x45 with proper head positioning and lighting and provided me with 4 physical copies alongwith a flash drive with a digital copy for $10. I would highly recommend doing it with Costco.
Hope my experience helps others in the Dallas area. Once again, thank you all for your invaluable advice on this.