We got the passport request letter from IRCC and they asked us to send our passports (me and my wife) to VAC in NYC.
VFS NYC asked us to send everything in two envelopes with their own shipping labels (which they provided).
We sent everything and both packages reached VFS at the same day and time. I received a tracking info from VFS about my passport immediately but we still haven’t received any information about my wife’s passport.
Anyone experienced the same thing? How long does the VFS/VAC NYC take to process passports? I’m so confused on how they didn’t process my wife’s packet especially since it reached them at the same time!