2 weeks after soft landing, I received an email from CIC to resubmit pictures for PR card, they just stated that the pictures didn’t meet the requirements but there are no details about what criteria wasn’t met. I took my and wife’s pictures from a professional studio and we believe that we met all the requirements, not sure what went wrong? There are no details in their email notice, just the request to re-submit the pictures as per requirements.
Now I’m confused, how and what should I rectify if I dont know what was missing. I plan to re-take the pictures and just cross my fingers. Any suggestions ?