Sending passports from US to Ottawa

Hello folks,

I need help from you all. I sent my passport to CPC - Ottawa on September 13th for COPR and visa stamping. After delivery I received photo re-submission request twice, on 19th September and then again on 24th September. I sent photos on 25th for the second time, which were delivered to CPC on 26th September. I haven’t heard from them ever since and I am getting a little anxious because I have a travel plan out of US on 22nd October. I tried calling *67 613 944 4000 but it took me to global affairs instead of IRCC, and the IVR explicitly said that they won’t answer any questions related to IRCC application. Can you please advise what I can do to request them to expedite? I am really worried that I may not get my passport back in time, any help is appreciated.

Best,
Jeetu